Privacy Policy

Privacy Policy
Effective Date: April 19, 2026
SafeSteps Mobility respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.
This policy applies to visitors of www.safestepsmobility.com and customers located in Hampton Roads, Virginia.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you:

Submit a contact form
Request a quote
Call or text us
Schedule a service
Sign up for promotions

We may collect:

Name
Phone number
Email address
Home address
Service details
Payment information (processed securely through third-party providers)

Automatically Collected Information
When you visit our website, we may collect:

IP address
Browser type
Pages visited
Time spent on pages
Device information

This information helps us improve our website and marketing performance.
2. How We Use Your Information
We use your information to:

Respond to service inquiries
Provide estimates and schedule installations
Process payments
Improve our website and services
Send appointment reminders
Run advertising campaigns (Google Ads, Meta Ads, etc.)
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Tracking Technologies
Our website may use cookies and tracking tools including:

Google Analytics
Google Ads tracking
Facebook/Meta Pixel

These tools help us understand website traffic and improve our advertising performance.
You can disable cookies in your browser settings if you prefer.
4. Third-Party Services
We may use trusted third-party providers to operate our business, including:

Square (website hosting & payment processing)
Payment processors
Advertising platforms
Email communication tools

These providers have their own privacy policies and secure systems.
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Privacy Rights
If you would like to:

Access your information
Update your information
Request deletion of your data

Please contact us using the information below.
Virginia residents may have additional rights under applicable state privacy laws.
7. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
9. Contact Us
SafeSteps Mobility
Hampton Roads, Virginia
Phone: 833-908-6361
Email: safestepsmobility@gmail.com
Website: www.safestepsmobility.com
If you have questions about this Privacy Policy, please contact us.
10. SMS & Marketing Communications
By submitting your phone number through our website, you consent to receive calls and text messages from SafeSteps Mobility regarding appointments, services, and promotions. Message and data rates may apply. You may opt out at any time by replying STOP.